Payment & Security Policy

1. Payment Processing

Made in Germany uses Stripe as a payment-processing provider for supported online transactions.

2. Available Payment Methods

Customers may be offered different payment methods depending on:

- their country - selected currency - device - payment-method eligibility - Stripe availability - payment configuration

Only payment methods actually available during checkout can be selected.

3. Secure Payment Processing

Payment information is processed through the integrated Stripe payment solution.

Sensitive payment credentials are handled according to the payment integration and applicable security requirements.

Made in Germany does not intentionally store complete payment-card details in its application database.

4. Payment Currency

Product prices may be displayed in the customer's selected shopping currency.

Where payment is processed in another currency, the payment amount and currency must be clearly displayed before the customer confirms payment.

5. Payment Authorization

Payment authorization and processing are subject to the rules of the selected payment method, payment provider and issuing financial institution.

6. Failed Payments

If a payment fails, customers may retry using an available payment method.

An order must not be marked as paid unless payment success is confirmed through the authorized payment-processing workflow.

7. Refunds

Approved refunds are processed through the applicable payment workflow.

The time required for refunded funds to appear depends on the payment method and financial institution.

8. Privacy

Personal and payment-related data are handled according to our Privacy Policy and applicable data-protection requirements.

9. Stripe Policies

Customers may review Stripe's current privacy information and applicable legal terms through links to Stripe's official website.